Terms of Service

Last updated: July 22, 2026

1. Who I am and what you are agreeing to

Farley Auto is a personal automotive service operated by Mike Farley, based in Montreal, Québec, Canada, and offered through farleyauto.com (the "Site"). These Terms of Service ("Terms") are a binding agreement between you and Farley Auto governing your use of the Site and any service purchased through it. By using the Site or placing an order, you agree to these Terms, the Privacy Policy, and the Refund Policy. If you do not agree, please do not use the Site.

2. The services

I provide personal automotive advisory and assistance services, including searching and ranking vehicle listings, reviewing vehicle history reports, contacting sellers and dealers, negotiation support, help selling a vehicle, and answering questions about a vehicle you are considering. Services are delivered remotely by me personally, by email, phone, text, and chat.

Farley Auto is not a dealership, a vehicle broker, a licensed inspection facility, or a legal, financial, or insurance advisor. I never buy or sell the vehicle myself and I never hold or transfer your purchase money. Every purchase or sale happens directly between you and the other party, and the final decision on any transaction is always yours.

3. What I do not promise

Vehicle markets are unpredictable and much of the information involved comes from third parties. I do not guarantee: that a suitable vehicle will be found or sold within any particular time; any specific price, discount, or savings; the accuracy of listings, seller statements, or history reports; the condition, safety, or reliability of any vehicle; or the behavior of any seller, buyer, or dealer. My advice is informed guidance based on experience and the information available remotely. It is not a certified inspection, and no remote review can replace an in-person inspection by a qualified professional before you buy.

4. Your responsibilities

You agree to provide accurate information about your criteria and budget, respond to me within a reasonable time so the service can move forward, do your own final due diligence before signing or paying anyone, and comply with the laws that apply to your purchase or sale, including title, registration, tax, and insurance requirements.

5. Orders and payment

An order begins when you complete checkout on the Site. Payment is processed by Shopify's checkout and its payment providers; I never see or store your full card number. Prices are in US dollars unless stated otherwise, and applicable taxes may be added at checkout. The $49 start service counts in full toward the $350 full service if you upgrade.

6. Refunds

My refund policy is simple: not happy, for any reason, full refund. The details, including how to ask and the request window, are in the Refund Policy, which is part of these Terms.

6.1 Car Sale Management specifics

The Car Sale Management service runs until your vehicle sells, subject to these fair-play rules. Pricing: I evaluate your vehicle and we agree on a realistic starting price together before anything goes live; if we cannot agree, I refund you in full. If a full week passes between two weekly reports with no buyer inquiries because the price is set above market, the listing price is reduced by at least $500, or the service is considered complete. Communication: if I am unable to reach you for 14 days, the order is considered complete. Change of mind: if you decide not to sell within 14 days of ordering, I refund you in full; after 14 days, half the fee is refunded, since the evaluation, listings, and buyer management are already live. Third-party fees: paid listing platforms (for example Autotrader or cars.com) are not included and are billed at cost.

7. Your content and reviews

You keep ownership of anything you send me (photos, documents, vehicle details, messages). You grant me permission to use it as needed to deliver the service. I only publish reviews, photos, or stories about your purchase with your permission, and reviews you submit through the Site's review system may be displayed on the Site with your first name or username.

8. Site content

The content of the Site (text, images, layout, branding) belongs to Farley Auto or its licensors and may not be copied or reused commercially without permission.

9. Limitation of liability

To the maximum extent permitted by law, Farley Auto is not liable for indirect, incidental, special, or consequential damages, including lost profits, repair costs, title issues, or losses arising from a transaction you chose to enter. Farley Auto's total liability for any claim related to a service is limited to the amount you paid for that service. These limitations apply only to ordinary negligence; they do not apply to gross negligence or intentional fault, and they do not limit any non-waivable rights you have under the consumer protection laws of your place of residence, including the Québec Consumer Protection Act for Québec consumers.

10. Indemnification

You agree to indemnify Farley Auto against claims arising from your breach of these Terms, your unlawful conduct, or content you provide.

11. Governing law and disputes

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada, without depriving you of protections granted by mandatory consumer protection laws of your place of residence. If you have a problem, contact me first at mike@farleyauto.com; almost everything can be resolved with a conversation and, failing that, a refund. Disputes that cannot be resolved may be brought before the competent courts of Québec, or of your place of residence where mandatory consumer law so provides.

12. General

I may update these Terms from time to time; the "Last updated" date above will change and continued use of the Site after an update constitutes acceptance. If any provision is found invalid, the rest remains in effect. Failure to enforce a term is not a waiver. You may not assign these Terms; Farley Auto may assign them to a successor of the business. Farley Auto is not liable for delays caused by events beyond its reasonable control.

13. Language

The parties have expressly required that these Terms and all related documents be drafted in the English language. A French version is available to Québec consumers on request before acceptance. Les parties ont expressément exigé que les présentes conditions soient rédigées en langue anglaise. Une version française est disponible sur demande pour les consommateurs québécois avant l'acceptation.