Guarantee & Terms

My guarantee

If I don't find you the right car, you get every dollar back.

Plain-language version of how it works:

What "the right car" means

When we start, we agree on your criteria together — budget, kind of car, location, and any must-haves. That written agreement defines what "the right car" means for your search. My job is to deliver cars that match it.

When you get a refund

If I can't deliver cars matching the criteria we agreed on, that's on me — you get a full refund of the service fee. No forms, no fight.

What the guarantee doesn't cover

The guarantee insures my work, not the market or a change of plans. It doesn't apply when a search ends because of a change of mind, a pause or abandonment of the search, or passing on cars that matched the criteria we agreed on. The guarantee covers the service fee only — it is not insurance on the vehicle you purchase.

Ask a Mechanic

If you don't find the second opinion helpful, you get your money back — no questions asked.

Car Sale Management

If your car hasn't sold after 30 days, the service is extended 2 more weeks free.

Service scope

All services are fully remote and advisory. I don't sell vehicles, broker transactions, provide financing, or perform repairs. Final decisions — which car to buy, which offer to accept, which repair to approve — are always yours.